Heritage Musical Spoons is owned and operated by Richard and Mathieu, a father and son team from Quebec City, Canada. Richard, who has had a lifelong love of woodworking, crafted his first set of spoons in 1997 to help a friend who was looking for a unique gift for his tourist clients. Word got around about the feel and quality of the spoons, and Richard soon got requests to make more. When they are not crafting or marketing their spoons, Richard and Mathieu both enjoy spending time outdoors. Richard is passionate about kite-surfing, and in the winter, he hits the backcountry on his skis. Mathieu enjoys travel and trail running.
Professional packing and fast shipping
Thanks to our longstanding association with UPS FedEx DHL, and other leading international carriers, we are able to provide various shipping options. Our warehouse staff are educated to pack your items exactly according to the specifications we provide. Before they are shipped, your goods will be thoroughly examined and secured. Every day we ship thousands of packages to clients across many countries. Our determination to be the largest online retailer around the globe is evident by this. Warehouses and distribution centers can be located in Europe as well as in the USA.
Please note that orders with more than one item will be given a processing time according to the particular item.
Before shipping, all ordered items will be thoroughly inspected. Today, most orders will be shipped within 48 hours. The expected delivery time is between 3-7 days.
Returns
The inventory is always changing, and not fully managed by us because of the involvement of multiple different parties, such as the factory and our warehouse. This means that the actual stock could change at any time. Please be aware that it's possible that your order will become unavailable even after you have placed the order.
Our policy is valid for 30 days. We cannot exchange or refund your order after 30 days from the date of purchase.
To be eligible for a refund your product must be unopened and in the same condition as when you received it. It must also be in the original packaging.
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